Services and Expertise
Global Insurance Management provides its clients with a consistent and high quality service, by adding value to their business and meeting their specific needs.
It's not only leading products that make Global Insurance Managements partnerships so special; our products are backed up by a portfolio of partnership services which support our clients and teams to ensure those products work for them and their customers.
The company established its reputation as a provider of insurance solutions using the following core strengths:
- In House Marketing Expertise - Online, Print and Direct
- Training Schemes - Each of our products is backed up by bespoke training schemes designed to meet your needs
- Systems Administration - Our core platform provides you with a powerful and easy to use administration platform.
- Third Party Administration - Global's in house underwriting team provide expertise to manage your portfolio
How does this translate into a profitable insurance scheme?
- Risk and claims management - expertise and experience using highly flexible management information
- Product development and pricing - innovative account management to provide bespoke packages
- Policy administration and claims handling - using a dedicated team of industry specialists
- Internet based data management - utilising Global Insurance Management Solutions (GIMS)
- Sales and Marketing Consultancy - to profitably manage programmes and provide bespoke packages
- Client Training - including product and sales to maximise scheme potential
- Management Information - to monitor performance with transparent data
Services Available:
- Product design to match individual requirements
- IT system designed from initial vehicle distribution to claims payment all available online
- Full Pan European capability on product design and underwriting
- Worldwide IT Platform that is operational with Multi Currency and Multi Lingual in over 25 countries providing it is written directionally left to right.
- Show room IT system from sales logs to a fully complaint FSA sales process.
- IT based product specific training system for individual staff members with full reporting capability to satisfy FSA training and competence requirements.
- Banking Direct Debt collection service through a fully compliant system.
- Stand alone Claims Administration from a standard process to bespoke requirements to complement existing processes or to handle manufacturer programmes completely.
- Claims audit services for manufacturers programmes is available from us to provide an independent report.
- Sales training programmes that complement existing company ethos.
- Direct mail fulfilment of all document literature including terms and conditions, demands and needs, statement of price, terms of business, all to FSA requirements.
- Full Resolicitation programmes operated from our own Contact Centre with the capability of incoming and outbound product sales calls, with full call recording facility and compliant with FSA requirements.
- Contact Centre customer satisfaction surveys to understand the consistency and accuracy of the products you offer.
